Breadsmith

Reviews about Breadsmith

• 2 / 5

  By Eric Novack
  Good bread......but if I had a dollar for every time the credit card machine was down, well I would be a rich man.
  
  Like I said I like the bread, but some of the operation could be tightened up and maybe some customer service improvements that is more indicative of the small town area feel you would think it would have.
  
  Maybe a prepay or account for every time the credit machine is down and then I have to leave empty handed and angry?
  April 10, 2017
• 2 / 5

  By Bradley Doolittle
  Great bread but atrocious customer service! For some inexplicable reason they seem to be the only business in 2016 that can't figure out how to keep their credit card machine working. Clerks routinely touch money, the register, their phone, their face etc and then grab your loaf of bread. I write it off as "European character" so I don't have to think about how disgusting it is. They have a punch card customer loyalty program but they won't ask you if you would like to participate or if you want a punch for your purchase. You always have to ask for it which makes it feel like they really don't want to maintain the loyalty program but they just haven't decided what to do about it yet. If you look closely the store is pretty grungy and you never see employees doing any cleaning. They turn over clerks like crazy and none of them seem passionate about bread, it's just a job. The young guy that always wears a ball cap is the worst, just surly and unenthused with your presence. I get the impression that the store owner or manager is just not very competent at running a business. Maybe they love to bake bread but the management is severely lacking. All that said, we love the bread and are in there at least once a week. If they could fix a couple details it would be great.
  
  And BTW the only reason I post this here is because they don't have any "comment cards" or customer feedback options, at least none that I've seen. So I post on here in hopes that the owner will take notice and fix some things!
  February 28, 2017
• 5 / 5

  By Jack Summers
  EXCELLENT quality breads and good service. And they have an excellent variety of breads to choose from.
  January 19, 2017
• 5 / 5

  By Soulofthe Dcatering
  Cinnamon bread, apple or cherry pie breads
  June 26, 2016